Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

  • Business information (legal entity, tax ID, licenses)
  • Contact details (email, phone, address)
  • Transaction and payment data
  • Device/browser information during dashboard login
  • Customer information (shared by merchant for processing)

2. How We Use It

  • To verify merchant identity and onboard accounts
  • To provide payment processing and reporting tools
  • To monitor for fraud and risk
  • To comply with KYC/AML regulations

3. Data Sharing

We may share information with:

  • Partner banks and acquiring institutions
  • Third-party KYC and fraud monitoring services
  • Government authorities upon legal request

We never sell your data to advertisers or unrelated third parties.

4. Data Security

We use:

  • End-to-end encryption
  • PCI-DSS Level 1 infrastructure
  • Multi-factor authentication for all user logins

5. Your Rights

You can request to:

  • View the data we hold
  • Correct inaccurate data
  • Request deletion of your data (where legally permissible)

6. Retention

We retain data for as long as required by law, typically up to 7 years for financial transactions.

7. Contact

For privacy-related concerns, write to: support@omnipayments.in